Contact Us
At Entain, we prioritize your experience and are committed to providing the support you need. Below are the various ways you can reach us for assistance, whether you're looking for help with account verification, responsible gambling resources, or technical support.
Our customer support team is here to assist you. You can reach out through different channels based on your specific needs, including email support and direct inquiries related to responsible gambling or technical issues.
For general inquiries, account assistance, or responsible gambling information, we recommend using our email support. Please note that while we encourage you to email us, we currently do not have specific information regarding response times. However, we strive to respond to all queries as promptly as possible.
While specific live chat options are not verified, we recommend checking our site for real-time assistance, as options may be available based on account settings or regional access.
For immediate answers to common questions, our help centre serves as a valuable resource. Here, you can find FAQs covering crucial topics, including account verification, deposit methods, and responsible gambling features.
Entain is dedicated to promoting responsible gambling. Resources for self-exclusion or setting limits are available within your account settings. If you have specific concerns, contact us via our email address for further guidance.
If you encounter technical issues—whether on mobile or desktop—our support can assist with troubleshooting steps. We recommend checking for device compatibility first, as this may affect performance.
To ensure a smooth experience, account verification is important. For any verification issues, please reach out via email for assistance. We are here to help you with the necessary steps to complete your account setup.
If you need to escalate a matter or have a complaint, please use our email support. While we do not have detailed escalation procedures outlined, we take customer feedback seriously and aim to address your concerns.
For a structured support experience, we encourage you to begin with self-service options available in our help centre. If you require further assistance, our email support is a reliable channel for complex inquiries.
Currently, our primary support language is English. There are no verified multilingual options; however, we recommend checking our website for any updates regarding additional language support.
For most inquiries, our email support is the best option for thorough assistance. Utilize our help centre for quicker responses to common questions and guidance.
We appreciate your engagement with Entain and strive to provide you with the necessary support for a seamless experience. Your satisfaction is important to us, and we look forward to assisting you.
